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Privacy Policy

YOUR PRIVACY 

We are committed to protecting your privacy. Any personal information gathered is used to enable your account and to enhance your online experience. Please read on for more details about our privacy policy. 

USE OF INFORMATION

Lost Sea Opals Pty Ltd does not sell its database of customer details or details about customers to a third party.

We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law. 

When does Lost Sea Opals disclose the information it collects to outside parties?

Lost Sea Opals Pty Ltd does not sell, trade, or rent your personal information to others. Lost Sea Opals Pty Ltd may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Lost Sea Opals Pty Ltd , our users, or others.

What information do we collect and how do we use it?

Lost Sea Opals Pty Ltd will only collect personal information where necessary to do so within the course of usual business. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example when registering for newsletter updates or ordering online, basic personal details will be collected from the individual. Lost Sea Opals Pty Ltd will only collect personal information in a way that is fair & lawful.

PROTECTION OF INFORMATION

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Payments are processed by secure gateway eWay.  Credit Card details are not stored at Lost Sea Opals.

Lost Sea Opals Pty Ltd will take all reasonable steps to ensure that personal information held is protected from misuse, loss, unauthorised access, modification or disclosure. 

ACCESS TO INFORMATION

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

You can gain access to your personal information held by Lost Sea Opals Pty Ltd at any time, unless the information is limited by emergency situations, specified business imperatives & law enforcement or other public interests. You may be asked to reinforce your identity. Under no circumstances will credit card information be disclosed. 

REMOVAL OF PERSONAL INFORMATION

When your personal information is no longer required it will be permanently destroyed or de-identified. At your request personal information can be removed at the earliest convenience. 

NEWSLETTER & DIRECT MARKETING

Lost Sea Opals Pty Ltd will occasionally use personal information for newsletters & marketing. Contact details for Lost Sea Opals Pty Ltd will be included on each piece of marketing communication with the user. If you no longer wish to receive marketing material please use the contact details attached to that particular piece of communication to opt out or alternatively email info@lostseaopals.com.au. 

COLLECTION OF VIEWING INFORMATION

Lost Sea Opals Pty Ltd may collect personal information by the use of "Cookies". Cookies enable us to assign a unique permanent identifier to a computer that can be used to associate requests from our website to a particular computer. If you wish, you may be able to disable cookies by changing the settings on your internet browser. 

CONTACT INFORMATION

For further information or clarification of the Privacy Policy stated above please contact Lost Sea Opals Pty Ltd by phone on 02 6829 0066 or by emailing info@lostseaopals.com.au. 

I HAVE READ THESE TERMS & CONDITIONS & ACCEPT THEM BY MAKING USE OF THE WEBSITE. http://lostseaopals.com.au



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